Using Custom Metadata to Drive Automation

One of the cleanest ways to make automation more flexible is by leveraging Custom Metadata Types.

I use them to store config-driven logic that would otherwise live in a Flow or Apex class. For example:

  • Routing rules based on Record Type

  • Default values by user role

  • Display text for emails or UI components

Why I love it:

  • No code deploys required to update logic

  • Admins can manage records just like custom objects

  • Keeps Apex logic generic and scalable

If you find yourself hardcoding values in Flows or Apex, ask: Could this live in Custom Metadata instead? The answer is often yes—and future-you will be glad you did.