Photo by Steven Lelham on Unsplash
We had a weird situation where a record’s value had changed, but no one could explain why. That’s when I learned about Field History Tracking—and it totally saved my butt.
You can turn it on per object and select up to 20 fields to track. It’ll log changes in a related list, showing old value, new value, and who made the update.
I turned it on, reloaded the record, and boom—answer found.
Some advice:
Track fields that users edit manually or that impact workflow
Don’t waste your 20-field limit on things that rarely change
You can also report on field history objects like CaseHistory or AccountHistory
It’s a simple tool, but now I’m turning it on everywhere. Total visibility.